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Those on the sales end of the Restoration Industry seem to have varying perspectives on the value, return on investment, and changing environment when it comes to Insurance Agents. Many are shifting their sales focus away from Agents, knowing they are bombarded with drop-in calls and often have no interest in "another restoration or repair contractor". There are also rumblings being heard regarding the insurance industry shifting away from preferred vendor programs – based on Agents’ dissatisfaction with the suppliers involved.  

What’s really happening in the insurance industry?  Are Agents worth the sales resources that we invest in them?

Tom Cline